Accessibility Statement

Manufaktur Bavaria Robe-Shop (EXTRA Group GmbH) is committed to making this online shop accessible in line with the recognised standard WCAG 2.1/2.2 Level AA — the basis of both the European Accessibility Act / German Barrierefreiheitsstärkungsgesetz (BFSG, via EN 301 549) and Title III of the U.S. Americans with Disabilities Act (ADA).

This statement applies to the online shop robe-shop.com, operated by EXTRA Group GmbH, Mathes-Deutsch-Weg 24B, 84036 Landshut, Germany.

robe-shop.com offers handcrafted judicial and academic robes made in Bavaria as made-to-measure commissions; accessories are available from stock. Products are selected and ordered online, payment is processed through the connected payment service, and orders are delivered by shipping.

Conformance status

Based on our self-assessment, this online shop is largely conformant with the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, Level AA. We review the entire website regularly and automatically across several layers: automated testing (axe-core, WCAG 2.1/2.2 AA), correct semantic heading structure without skipped levels, meaningful control names that match their visible labels, sufficient colour contrast across all page types, keyboard operability, reflow at 320 px width / 400 % zoom without horizontal scrolling, preservation of content under increased text and line spacing, minimum target size of controls, correct language marking, a content-level comparison of each alternative text with the actual image content, review of the accessibility tree (screen-reader output), and behaviour-based checks of dynamic flows (including the shopping cart), checking of embedded PDF documents for PDF/UA (ISO 14289) with veraPDF — complemented by cross-browser test runs in Chrome, Safari (WebKit) and Firefox. Core criteria are additionally monitored daily by automation across all page types. These checks currently reveal no automatically detectable violations of the relevant success criteria. We additionally run automated screen-reader test passes (NVDA), which currently reveal no issues; a full manual expert review is ongoing.

Continuous automated monitoring. Last automatically verified on 14 August 2026 — with no automatically detectable failures against the tested success criteria. Automated testing covers only part of the requirements and does not replace a full manual review.

In-depth run at maximum testing depth. In addition to daily monitoring, last passed on 13 August 2026: consensus of several independent testing engines (axe-core, IBM Equal Access, Siteimprove Alfa, QualWeb, markup validity) across all crawled pages, keyboard journey, structural, media, interaction and language checks, AI-assisted review of alt texts and control names, screen-reader announcement transcript, additional WCAG 2.2 checks (including target size 2.5.8), testing of interactive states, cross-browser runs (Chrome, Safari/WebKit, Firefox) and PDF/UA checking of linked documents — with no automatically detectable violations.

Known limitations

The checkout is handled by our service provider Shopify in a separate, dedicated environment. Some interactive components delivered through third-party applications (for example the fabric and size selectors) are monitored and improved on an ongoing basis. Where individual elements are not yet fully accessible, we remedy them continuously.

Chat assistant

Our website offers an AI-based chat assistant ("Marlene") as an additional, optional advisory channel. The chat dialog is designed for accessibility: it is fully keyboard operable (the Escape key closes the dialog and focus returns to the chat button), new replies are announced to screen readers via a live region, interface labels follow the language of the site, images in the conversation carry text alternatives, colour contrast follows WCAG 2.2 AA, and the interface respects the operating system's reduced-motion preference. Because a static page scan cannot see the opened dialog, the open chat is additionally covered by a dedicated automated accessibility check (axe-core, WCAG 2.2 AA) that runs every night against the live site. No functionality of the shop requires use of the chat — all advice is equally available through the contact channels listed below.

Feedback and contact

Have you encountered a barrier, or do you need content in an accessible format? We will respond promptly.

EXTRA Group GmbH · Manufaktur Bavaria Robe-Shop
Mathes-Deutsch-Weg 24B, 84036 Landshut, Germany
service@robe-shop.com

For customers in the European Union

The market surveillance authority for the accessibility of products and services (MLBF) is: c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung des Landes Sachsen-Anhalt, Postfach 39 11 55, 39135 Magdeburg, Germany, MLBF@ms.sachsen-anhalt.de.

For customers in the United States

We are committed to the principles of Title III of the Americans with Disabilities Act and welcome your feedback. If any content, product or service is not accessible to you, please contact us using the details above and we will work with you to provide it through an accessible means.

Created on 28 June 2026. Self-assessment against WCAG 2.1/2.2 AA (EN 301 549 / BFSG and ADA Title III practice), methodology aligned with the WCAG-EM evaluation method, complemented by an automated full-site review (semantic heading structure, accessible control names, colour contrast, keyboard, reflow/zoom, text spacing, target size, language marking, content-level alt-text comparison with the image, accessibility tree, behaviour-based flow checks) with cross-browser test runs (Chrome, Safari/WebKit, Firefox) and daily automated monitoring of core criteria. The governing verification dates — daily monitoring and the in-depth run at maximum testing depth — are shown above and updated automatically.