Message to the atelier
The atelier · Landshut
Received personally — by Yeşim Küçükay and our atelier in Bavaria.
How your robe comes to be
- 1ConversationYeşim Küçükay takes up your request personally.
- 2MeasurementsAt the atelier, with our measurement form, or for institutions on your premises.
- 3Cutting and makingEvery cloth is cut for you — in our atelier in Landshut, Bavaria.
- 4Fitting and handoverAt the atelier or delivered to you.
- Marlene, day and night
- +1 (855) 610-4667toll-free USA & Canada · our digital concierge
- The atelier
- +49 871 9740734-0Monday to Friday, 9:30 to 16:30 CET
- service@robe-shop.comphotographs and sketches welcome as attachments
- Measure at home
- Measurement form and video guide
Test mode: both emails go to an internal test inbox only
At the cutting table
Tell us what we are to make.
A few details are enough. Everything else we discuss with you personally.
Received
Your message is with the atelier.
Atelier · Landshut
Reference
- Request
- Received
- Call-back
What happens next
- Yeşim Küçükay reads your message.
- The atelier replies personally — by phone if you wish.
- Cloth, measurements and timing are agreed together.
Prefer to Speak With Us?
Call us toll-free (USA & Canada): +1 (855) 610-4667
Marlene, the atelier’s digital concierge, answers day and night — calls are processed with AI assistance and transcribed in writing so we can serve you precisely. For tailoring questions, the atelier replies personally and promptly.
Text messages: by texting +1 (855) 610-4667 you agree to receive conversational replies from ROBE SHOP (EXTRA Group GmbH) regarding your inquiry. Message & data rates may apply; message frequency varies. Reply STOP to opt out, HELP for help. Calling is the fastest way to reach us.